# Senior IT Business Analyst (AI enabled)

**Company:** Sonrisa
**Department:** Software development
**Role:** Business Analysis
**Location:** Budapest
**Remote status:** Hybrid

You’ll be working on international, technologically diversified, geographically distributed projects (from small to middle size) which last usually 1-2 years. The role increasingly involves AI-enabled solutions, so you’ll be expected to identify where AI creates genuine business value and translate those opportunities into actionable requirements alongside traditional software delivery work.  
  
**IT’S ALL ABOUT…**

- Build a bridge between the client and the development team

- Requirement analysis and management

- Defining product backlog and specifying user stories

- Gap analysis

- Understanding the business goals

- Discovering and mapping end-to-end process flows, including identifying opportunities for AI enhancement

- Be responsible for meeting business goals

- Lead the backlog refinement and participate in sprint planning, demo, and retrospective sessions

- Supporting the testing process by providing guidance to the QA colleagues

- Build a good working relationship with clients

- Foster agile and lean best practices with a continuous development mindset

- Translate client business problems into AI-addressable solutions and support feasibility assessments for AI components

- Contribute to presales engagements with input on AI solution scoping and effort estimation  
  
**WE HAVE MANY THINGS TO OFFER!**

**Flexible schedule, international projects, home office kit, healthcare ** and more, you name it. Check out the whole list of benefits on our dedicated page, by clicking the following link: [**Benefits**](https://www.careers.sonrisa.hu/pages/perks-benefits)

**WHAT YOU HAVE!**

- Minimum **7 years** of experience working as a Business Analyst

- Fluency in English is essential for the job

- Strong communication skills in a multinational environment

- 3 days per week in-office presence required

- Working successfully with development teams to deliver custom-designed software

- Ability to learn new business domains quickly and efficiently

- Ability to discover if there are conflicts and/or gaps in the requirements

- Ability to set priorities of backlog items considering the technical dependencies and business benefits

- Modelling business processes using a variety of tools and techniques

- Using the MS Office suite: Word, Excel, Outlook, and PowerPoint

- Working with issue management tools such as **Jira, Redmine and VersionOne**

- Practice in online team management and meetings

- Experience in cooperation with international and domestic clients

- Experience in telecommunications **BSS/OSS** systems is a significant advantage — expertise in **Order Management** (POM – order processing and fulfilment processes) would be especially welcome

- Working knowledge of **AI** capabilities and limitations — ability to assess AI feasibility and set realistic expectations with stakeholders

- Familiarity with prompt engineering principles and LLM interaction patterns

- Conceptual understanding of AI agent workflows, RAG architectures, and retrieval/embedding strategies

- Awareness of major AI platforms and APIs (e.g., OpenAI, Anthropic, open-source models) and workflow automation tools

- Self-directed learning mindset to stay current with rapidly evolving AI tools, models, and techniques, and bring that knowledge into client work

_This position is no longer accepting applications._